Daily Archives: February 14, 2008

Pier 1’s Aggressive Direct Mailing Practices

Executive Summary: On November 28, 2007, I put in a request through CatalogChoice.org to stop receiving Pier 1’s catalogs. I visited Catalog Choice’s site on January 25th to find that Pier 1 refused my request. In effect, Pier 1 is refusing to collaborate with Catalog Choice. When I complained to Pier 1, the CSR told me that Pier 1 accepts requests to stop receiving their catalog only through the Direct Marketing Association (DMA) or if contacted directly but not through Catalog Choice. In my opinion, this clearly shows that Pier 1 has decided to adopt aggressive practices when it comes to advertising to potential customers.

Continue reading